case studies

Touching Base's digital survey solutions have revolutionised the way doctors, nurses and administration staff interact with patients and use and record data in many ways - all leading to increased levels of patient care.

Read more about how Touching Base's technology has:

• provided solutions for healthcare
• helped Northland District Health automate medication chart audits
• revolutionised information systems in Emergency Dept's
• helped make field nurses more efficient
• made patient feedback easy
• improved the quality of care in nursing homes
• improved vaccination process in a flu pandemic situation

The sales order process can be drastically improved with the use of Touching Base's digital pen and paper technology, speeding the order taking and processing system, saving valuable time and drastically cutting time spent on data entry.

Learn more about how Touching Base's technology has:

• freed time for the Wurth Sales Force
• Spec Savers using in-store kiosks to connect with their customers and develop their dedication to customer care

Organisations gathering large amounts of data or utilising standard forms can gain huge benefits from using digital survey solutions.

Read more about how Touching Base's technology has helped:

• the Department of Transportation
• Utilities & Pipelines
• Public Safety & First Responders
• streamline domestic energy assessment in Britain
• gather feedback from hard to reach and minority groups for a Local Council
• a local Constabulary gather public feedback to guage performance

Touching Base's digital survey solutions have helped large organisations running events and tourist attractions understand their customers and improve their services.

Read more about how:

• customer feedback from many areas within the Calgary Stampede have helped the organisers improve their event year on year
• Cadbury World collect high volumes of valuable visitor information
• the Canadian Ski Council use feedback from their customers to gauge and improve their services

Gathering feedback at the point of experience is vital to gaining accurate and valuable customer information to give you a real competitive edge.

Find out about how:

• we provide solutions for retail
• Spec Savers using in-store kiosks to connect with their customers and develop their dedication to customer care
• feedback from restaurant patrons was captured quickly and easily as soon as their dining experience was completed